成功的会议管理
 Successful Meeting Management
Duration: 1 days     
Price:  1980 yuan

3月5(上海)

课程意义：
        您是否每天被包裹于无数会议之中，常常分身乏术？您的公司是否因为会议效率低下还在错失良机？面临这样的处境，您是否找到了破解的好方法？本课程通过互动式的教学，使参加者在实际演练中获得如下收益：        1.全面了解高效率会议的召开技巧，明确会议中各角色的职责和任务。        2.提高会议中发言的逻辑表达能力和其他沟通能力，包括语言与非语言的表达。        3.学习“主持人”的控场技术，以顺利达到会议目标，全面提升会议效率。

课程大纲:
1.会议的不同类型——目标与主题* 会议的目的和种类* 会议的频率和成本
2.会议中常见问题的分析与解决方法* 会议的通病——效率不高* 会议效率不高的原因及具体表现* 高效会议的特征* 会议规范
3.会议的准备与组织* “开”还是“不开”* 1H5W* 准备工作核对单* 主持人的准备工作
4.主持人的角色、责任和技巧* 主持人的守则与责任* 如何处理会议中的冲突
5.成功会议的五个“HOW”* 如何做开场白* 如何分配发言时间* 如何掌握议事进度* 如何达成决议* 如何圆满结束会议
6.会议中的有效沟通* 会议中的说话技巧和倾听技巧* 会议中的反馈技巧
7.怎样对付与会群体中的“刺儿头”* 五种不同的“刺儿头”* 如何有效应对
8.有效的会议记录* 会议记录者的功能* 谁能胜任会议记录者* 对会议记录的建议
9.有效的会后跟进* 如何跟进* 自我评定* 怎样提高下次会议质量

Outline:

1. Different types of meeting—objectives and subjects* Meeting purpose and types* Meeting frequency and its cost
2. Common problems in meeting and the solutions* Common problem—Inefficiency* Cause and characteristics of inefficient meeting* How are highly efficient meetings* Meeting criterion3. Meeting preparation and organization* “Have” or “Not have”* 1H5W* Check list of preparation work* Chair’s preparation work4. The role, responsibility and skills of the chair* The chair’s rules and responsibilities* How to deal with the conflicts in the meeting5. Five “HOW” of successful meeting* How to give prologue* How to assign speech time* How to control schedule and timing* How to reach an agreement* How to conclude the meeting successfully6. Effective communication in meeting* Presentation and listening skills * Giving feedback 7. Deal effectively with difficult meeting members* Five types of problem members with the meeting group* Tips for dealing with difficult meeting members8. Effective meeting minute* Why having minute * Who do it* Suggestion for meeting minute9. Effective follow-up after the meeting* How to follow* Self-assessment* How to improve quality of next meeting
 
讲师简介：
晏女士

北京师范大学文学学士；英国爱丁堡大学培训与发展管理硕士。
 
晏女士曾担任韩国首尔的三星集团人力开发院国际化教育部讲师，积累了数年的企业实战培训经验，她的授课风格亲切、活泼，严谨，一直受到广大学员的好评。 回国后，她先后在某韩国著名纸制品制造企业担任首席代表助理和对华政府关系及投资顾问职务；之后出任某中港合资国际贸易公司上海办事处首席代表。
 多年的丰富工作经验使晏女士对于公司内部行政管理、企业内外部沟通及协调技巧方面有着丰富的经验和深刻的体会；同时国际化的教育和工作经历也使她在课程传授方面具有鲜明的特色。

Elise Yan
 
 Ms. Yan got Bachelor of Literature in Beijing Normal University (China), and Master degree on Management of Training & Development in University of Edinburgh (UK).
 
 Ms. Yan had ever been working in Samsung Human Resources Development Center as a trainer in Globalization Education Department.  During years of  solid training practical experience, she had formed her cordial, active and precise style of training manner. Her lectures had been welcomed and highly evaluated by the learners of various levels from Samsung Group.  After coming back to China, Ms. Yan worked in a famous Korean paper manufacturer, playing successively the roles of chief representative assistant and the consultant of governmental relationship and investment in China. Afterwards, she took up the post of the chief representative in a Hongkong invested international trading company Shanghai office.
 
 Various working experiences have enriched Ms. Yan’s speculation in administrative management, outside and inside company communication and coordinating. Meanwhile, the international education and working backgrounds helped her to form her special lecturing style.